MindRidge Centre for Mental Health
Last updated: February 2026

MindRidge Centre for Mental Health (“MindRidge,” MindRidge Clinic, “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation in Ontario.

1. Our Commitment to Privacy

As a psychotherapy practice, we recognize that privacy and confidentiality are foundational to trust and ethical care. We take all reasonable steps to protect personal and personal health information shared with us through our website or in the course of providing services.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• General demographic information (if voluntarily provided)

b) Personal Health Information

Personal health information is only collected once you become a client and is obtained through secure intake forms, assessments, and clinical sessions. This information is handled in accordance with professional and legal obligations governing psychotherapy practice.

c) Website & Technical Information

• IP address
• Browser type
• Pages visited and time spent on the website

This information is collected for website functionality, security, and analytics purposes only.

3. How We Use Your Information

Your information may be used to:

• Respond to inquiries and contact requests
• Schedule appointments
• Provide psychotherapy services
• Maintain clinical records as required by law
• Improve website functionality and user experience

We do not sell, rent, or trade personal information.

4. Consent

By submitting information through our website, you consent to the collection and use of your information as outlined in this policy. Clinical consent for psychotherapy services is obtained separately prior to treatment.

5. Confidentiality & Disclosure

All client information is kept confidential and is not disclosed without your consent, except where required or permitted by law, including:

• Risk of serious harm to self or others
• Suspected abuse or neglect of a child or vulnerable person
• Court orders or legal requirements

6. Storage & Security

We use secure, encrypted, and password-protected systems to store electronic records. Access to personal information is limited to authorized professionals only.

7. Third-Party Services

Our website may use secure third-party services (e.g., scheduling platforms, email services, website analytics). These providers are required to maintain confidentiality and data protection standards.

8. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent (subject to legal and professional requirements)

Requests can be made by contacting us using the information below.

9. Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated revision date.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

MindRidge Centre for Mental Health
Email: info@mindridge.ca
Phone: 905 906 6620